Last Tuesday morning Tim Steiner, the boss of Ocado, was brimming with his usual confidence as he told City investors how its robotic warehouses had the potential to revolutionise grocery shopping and transform the way baggage carousels, car parks and even ports operate.

However, as Steiner was delivering his presentation in Goldman Sachs’s London office – where he worked as a bond trader in the 1990s – about 70 miles to the west a key element of the Ocado operation was literally about to go up in smoke.

In the early hours of that day, a fire had broken out in his company’s flagship warehouse in Andover, Hampshire. The savage blaze burned for 48 hours, required 200 firefighters…


This is only a snippet of a Business Article written by Zoe Wood

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