Holidays are a part and parcel of our life, right? But if you are running an online business then it is assumed that you are working 24x7x365 days to serve your client. For example, web hosting, eCommerce or other businesses which are giving 24×7 support service to their clients. It becomes difficult for them to manage their support service in the holidays. Managing customer support for holiday period is crucial because, if you are targeting globally then holiday pattern may…