The intrusion of ‘digital’ and technology into our processes is a two-edged sword for recruiters. It’s given us so many ways to find and engage with candidates and clients. But it’s also allowed lazy, low-skilled recruiters to hide behind technology. They have lost the influencing skills. The ability to create outcomes through communication, information, persuasion, advising and credibility. They have reduced recruitment to a keyword-matching, mega-spamming, transactional, resume-race. You must go the other way in 2019. Here is why. The…